Palermo's Pizza

Returning Candidate?

Quality Supervisor - Third Shift

Quality Supervisor - Third Shift

Job ID 
Job Location 
Posted Date 

More information about this job


The Quality Supervisor supervises and coordinates all activities of Quality department. The Quality Supervisor is to ensure food safety, quality and regulatory compliance within plant operations. The Quality Supervisor is also responsible for enforcing all rules set forth by Palermo’s, USDA and OSHA.


Essential Functions:

  • Monitor production to be sure all products are produced to the established specifications and quality set forth by Palermo’s.
  • Monitor production to ensure daily schedule attainment for lines are meet.
  • Supervise daily activities of team members in the quality department.
  • Ensure proper staffing levels are maintained.
  • Monitor material usage on lines to prevent over or under usage of materials.
  • Make sure all Quality related paperwork is completed according to Palermo, USDA and BRC policies.
  • Must participate in the training of rules, regulations, safety, job expectations through coaching and mentoring to achieve desired performance, GMP’s and CI projects.
  • Ensure complete and effective root cause analysis and corrective action implementation through the initiation and follow up of SSOP incident corrective actions.
  • Develop and implement quality assurance plans that address food safety, regulatory compliance, product consistency and customer satisfaction.
  • Help secure building during emergency situations and drill.
  • Leadership competencies as they relate to driving resolution, developing team members, improving efficiencies and creative problem solving.

Safety and Health:

  • Conduct regular work site reviews to assure that team members are working in a safe and proper manner according to company policies. That all PPE’s are being worn by team members.
  • Monitor the condition of equipment in the department, notify maintenance of needed repairs.
  • In the event of an accident or injury, investigate the accident and prepare necessary reports defined by Safety department and Palermo policies.
  • Enforce rules and regulations of Palermo Villa Inc., USDA, OSHA and BRC as set forth in the respective manuals or documents. 


  • Maintain accurate records for team members attendance histories, disciplinary actions, promotions, etc.
  • Prepare daily, weekly, and monthly reports as directed. 

Direct Reports: 18+ employees.


Work Environment:

  • Frequent exposure to moving mechanical parts and fork trucks.
  • Long hours of mental activity.
  • Deadlines can be short and information accuracy critical.
  • Temperature fluctuations ranging from moderate to freezing. 

Physical Demands:

  • Must be able to work in 45­55 degree temperatures 70% of the time.
  • Must be able to be on feet 70% of the time.
  • Must be able to lift and carry 50 lbs.
  • These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job. 


  • Quality food manufacturing experience, frozen food a plus.
  • Apple iOS experience.
  • Excellent organizational and follow up skills.
  • Ability to problem solve effectively and efficiently.
  • Effective oral and written communication, must be able to read, write and communicate in English, bilingual a plus.
  • Time and stress management skills. 

Education and Experience:

  • BS in Food Science or a related field.
  • 1 – 2 years Supervisory experience preferred.
  • 1 - 2 years Quality Assurance experience in a food manufacturing environment - preferred.
  • Leadership competencies as they relate to driving resolution, developing team members, improving efficiencies and creative problem solving.

Palermo's has been certified by The Good Jobs. Click on the Culture Badges to learn more.